PRIVACY POLICY
PERSONAL INFORMATION COLLECTION AND HANDLING NOTICE
At Perodua (PNG) Limited (referred to as “Perodua”, “we”, “our” or “us”), we value your privacy and are committed to ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with applicable laws of Papua New Guinea (PNG) and internationally recognized privacy principles.
We may amend this policy from time to time. Any updates will be posted on our official website without prior notice. We encourage you to review this policy periodically to stay informed.
COLLECTION OF PERSONAL INFORMATION
We collect personal information directly from you or through third parties, including:
- When you interact with us through our website, social media, customer service, or at promotional events.
When you make a vehicle enquiry, booking, or purchase.
When you participate in surveys, contests, events, or promotional activities.
When you provide feedback, lodge complaints, or communicate with us.
When you engage with us through authorized dealers, service centers, or our business partners.
The types of personal information we collect may include, but are not limited to:
Full name
Residential or postal address
Identification number (such as NID or passport)
Email address
Contact number(s)
Vehicle details or preferences
Any other information voluntarily provided by you or required for specific services
PURPOSE OF COLLECTION
Your personal information is collected and processed for the following purposes:
To communicate with you regarding our products, services, or enquiries
To process transactions and vehicle registrations
To provide after-sales services and customer support
To administer participation in any events, contests, or loyalty programs
To carry out market research, surveys, or internal analysis
For regulatory, compliance, and legal obligations
For our internal business operations and service improvements
For any other purposes directly related to the above
DISCLOSURE OF INFORMATION
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Our parent company, subsidiaries, or affiliates
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Authorized Perodua dealers and service providers
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Contractors, consultants, or vendors engaged to support our services
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Relevant government authorities, regulatory bodies, or law enforcement when required by law
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Business partners for legitimate business activities
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Any party you have consented to disclose information to
We will ensure that such third parties are subject to confidentiality and data handling obligations consistent with this policy.
STORAGE AND INTERNATIONAL TRANSFER
Your personal information may be stored securely in Papua New Guinea or transferred to and stored in locations outside PNG where our service providers are located. In such cases, we will take reasonable steps to ensure that your information is handled with a standard of protection that is consistent with this policy.
YOUR RIGHTS AND ACCESS TO INFORMATION
You have the right to:
- Access and request a copy of the personal information we hold about you
Request corrections or updates to your information
Withdraw your consent for the use of your personal information
Make inquiries or lodge complaints about your privacy rights
To exercise your rights, you may contact us in writing during business hours (Monday to Friday, 9:00am to 5:00pm, excluding public holidays) at the contact details provided below.
CONTACT DETAILS
Perodua (PNG) Limited
Ahuia Street, Gordons,
Port Moresby, National Capital District
Phone: +675 207 2777
Email: admin@peroduapng.com.pg
YOUR RESPONSIBILITY
You are responsible for ensuring that the personal information you provide is accurate, complete, and up-to-date. If you are providing information on behalf of another person (e.g., spouse, guarantor), you must ensure that you have their authorization to do so.
WITHDRAWING CONSENT
If you wish to withdraw your consent for us to process your personal information, please notify us in writing via the above contact details. Please note that certain services may no longer be available should you choose to withdraw consent.
OBLIGATION TO PROVIDE INFORMATION
Providing your personal information is necessary for us to fulfill the above-stated purposes. If you choose not to provide certain information, we may be unable to offer you specific services or process your requests.